Help
Everything you need to know
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Policies
Shipping
Dispatch in 24–48 business hours. Delivery across the US in 5–8 business days. Free shipping over $120 USD. You get a tracking number by email as soon as it ships.
Exchanges and returns
30 days for a size or color exchange, first one free. Refund available within the first 10 days if the piece is unworn and tagged.
Privacy
We use your data only to process orders and announce drops. We never sell it or share it beyond logistics.
Frequently asked
Launch is September 19, 2026. Anyone on the waitlist gets in 24 hours before the general public.
We dispatch within 24–48 business hours from Pereira. Delivery across the US takes 5–8 business days and arrives with tracking. Free shipping over $120 USD.
Yes. You have 30 days from delivery. The piece must be unworn, unwashed and with its tag. The first size exchange is free.
Every product has its size guide with body measurements in centimetres. Between two sizes, go up for a relaxed fit or down for compression.
Cold water, gentle cycle, inside out and no fabric softener. No dryer, no iron directly on the fabric. That's how color and compression last.
Not yet. We start with Colombia on Drop 001 and open LATAM on Drop 002.
Credit and debit cards, PSE, Nequi and cash on delivery in major cities.
No. Each drop is a closed run. If a size sells out, it doesn't return in that collection.


